FAQ







  • I want to change the address.

    You may change your address when the item is under ‘PREPARING PRODUCTS’ status.

    Orders CANNOT be modified once shipment is made. If you are not a member of the HOZE official website, please contact customer service via email with the following information.

    Email cs@hoze.kr


    1.Name :

    2.Order number :

    3.Product ordered :

    4.Address to change :

  • What is the estimated shipping cost?

    Estimated shipping costs will be available during check out.

  • How do I cancel my order?

    You may cancel your order when the item is under ‘PREPARING PRODUCTS’ status.

    Orders CANNOT be modified once shipment is made.

    If you are not a member of the HOZE official website, please contact customer service via email with the following information.

    Email cs@hoze.kr


    1.Name :

    2.Order number :

    3.Name of Product :

    4.Product to cancel :



  • Can I make changes in my order?

    Changes on orders can be made when the item is under ‘PREPARING PRODUCTS’ status.

    Orders CANNOT be modified once shipment is made.

    If you are not a member of the HOZE official website,

    please contact customer service via email with the following information.

    Email cs@hoze.kr


    1.Name :

    2.Order number :

    3.Product ordered :

    4.Product to change :

  • What are my payment options?

    We accept paypal, Visa and MasterCard, JCB, Amex, UnionPay for all international orders.


SEARCH
  • AM 11:00 - PM 04:00 (KST) Lunch: PM 12:30 - 01:30 DAY OFF (sat/sun/National holiday)

WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

GO
닫기

1.로고 관리

아래이미지는 로고이미지입니다.
이미지에 마우스 오버하여 편집버튼클릭후, 속성탭에서 이미지를 변경 해주세요.

 

2.메인이미지 관리

아래이미지들이 메인이미지입니다.
변경원하는 이미지에 마우스 오버하여 편집버튼클릭후, 속성탭에서 이미지를 변경하거나 링크를 연결해주세요.
링크를 연결하고 싶지않다면 링크기입란에 #(샵기호)를 기입해주세요.

  • 메인1번이미지입니다.
  • 메인2번이미지입니다.
  • 메인3번이미지입니다.
  • 3.SNS 관리

    아래이미지들이 SNS입니다.
    링크를 연결할 아이콘에 마우스 오버하여 편집버튼클릭후, 속성탭에서 링크만 연결해주세요.
    링크를 연결하고 싶지않다면 링크기입란에 #(샵기호)를 기입해주세요(자동 사라집니다.)